Services - Customer Service

As part of our turnkey project management service, L.A. Darling Company's customer service department:

Tracks orders in the manufacturing system
Monitors inventory levels and product on-hand balance
Tracks shipping/delivery schedules
Monitors receipt of product at a job location
Enters orders into the manufacturing system
Integrates critical members of the project management team
Transfers engineering changes and product design modifications
Tracks customer P.O. and invoicing reconciliation
Receives customer feedback and customer concern issues
Maintains real-time, on-line updates of the status of orders

Additional Services Links:

Design

Manufacturing

Delivery

Installation

Project management

Team approach

Customer Relationship Management